Repatriation of the deceased is a delicate process, made even more complex by potentially complex customs and border regulations. For funeral directors, any delay or uncertainty during customs clearance can cause distress to families and disrupt carefully planned arrangements.
Five years ago, L&K Funeral Directors faced significant difficulties repatriating a deceased person to Ireland under the newly introduced EU regulations. Despite working with three different customs brokers, the required documentation was not successfully completed, resulting in delays and uncertainty at a critical time.
Ken at L&K Funeral Directors contacted Mel at CustomsLink, whose expertise in customs clearance for repatriation proved invaluable. From the start, Mel provided clear guidance, a professional yet delicate approach and reassurance. CustomsLink organised all customs paperwork accurately, explained each stage of the process clearly and provided full support throughout.
The repatriation journey proceeded smoothly. The correctly prepared documentation ensured there were no issues at customs or border control and no unexpected delays during transit.
“Mel organised all the documents required and explained each part of the process as she went. We then departed on our journey and because of her detailed documents we encountered no issues passing through customs or Border Force. A credit to your company and we always recommend your services to our colleagues.” Ken
CustomsLink remains their trusted customs broker. Any issues that arise are resolved quickly and efficiently thanks to CustomsLink’s deep understanding of funeral repatriation requirements.
Contact Mel to discuss your repatriation requirements.
