Customer Reviews | CustomsLink®

Some of our latest customer reviews from Google reviews. Updated 10 March 2022.
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google reviews 5 star


Incredible company. Went above and beyond to help me. Highly recommend. Especially Zoe, she was wonderful x

Ian T

Amanda at CustomsLink went above and beyond to help us get our goods into Europe in January. We do work once a year in Italy using our own transportation and equipment. We where having an absolute nightmare with all the new paperwork needed and we where not going to be allowed on to the ferry. As a last resort I emailed Amanda at 7.30 pm hoping she might call me. This she did (in her own personal time) and sorted out our problems with customs allowing us to proceed with our work. Fantastic service from Amanda and I would highly recommend their services.

google reviews 5 star
google reviews 5 star

Michael S

CustomsLink are so helpful. They have guided me through the requirements needed to export goods to France 3 times now. The web site platform is straightforward and if you get confused you can call and get help. Having used it now 3 times I can really recommend it. It's great value as well, having previously been charged a lot more by other companies who were not helpful. They offer all the passes required depending on your ports and countries. Many thanks again for the help today.

Derek M

Had an urgent delivery to be done over to Belfast and needed the paperwork for customs to be done quickly and efficiently. The service I had from CustomsLink was fantastic from start to finish. Thank you so much Zoe and Verity for all your help. Superstars!!

google reviews 5 star
google reviews 5 star


Such a fast and professional service. The procedure we faced for the first time was too complicated and difficult for us. We received all the necessary advices and services from Alex. I have no words for the customs-link service. They are the future of UK customs procedures. Thank you once again, you are our further support.


Used CustomsLink for the first time today for a very urgent export. Couldn't have done it without their help and guidance. Thank you Zoe and Chris.

google reviews 5 star
google reviews


Had great help from Verity and Zoe on what was our first shipment into Northern Ireland. Very professional and they could not have done more to help.


I just wanted to say how wonderful Agata, Gareth and another lady I have spoken to at CustomsLink are. They have all been SOOOO helpful AND friendly, which isn’t always the case these days what with the pressures and struggles that employees are under due to Brexit and Covid. A big thank you to them! I hope you all have a peaceful Christmas.

google reviews 5 star
google reviews 5 star


Fantastic service! Zoe was so helpful and supportive throughout the course and went above and beyond to help with everything needed. Highly recommend them and if I had a choice I would give them 10 stars for the service I've been given. I will definitely use CustomsLink again in the future!


Excellent service! Verity and Zoe both went above and beyond to help with everything we needed. Highly recommend and will definitely use CustomsLink again in the future!

google reviews 5 star
google reviews 5 star


Zoe was great! She was knowledgeable and quick to respond and was extremely professional. Thank you Zoe, I really appreciate your help.


Really helpful & prompt customer service. Took the extra time to explain all the new Brexit requirements very clearly. Highly recommended for customs paperwork & assistance.

google reviews 5 star
google reviews 5 star


Our first attempt when they launched was not successful, however, we tried again recently and completed our SSDs successfully with no problems. Would absolutely use CustomsLink again. Their Customer Service Team are fantastic and help you every step of the way if you have any issues.


Navigating the importation of Plant and Equipment for the first time from the EU, Customs Link and their Sister company Freight Link handled the freight shipments and all of the customs documentation on our behalf. The service was very professional, efficient and most importantly communication was excellent. We were kept informed of progress every step of the way. Well done keep up the good work!

google reviews 5 star
google reviews 5 star


I contact Zoe at CustomsLink every time I need port passes & advice on Northern Ireland customs. I have to say she is very professional, quick to reply and a pleasure to deal with. Thanks Zoe.


Zoe, Agata, Gareth, thank you very much for your service. Amazing. Any time. Any problem. Always solved. I couldn't do my deliveries to Ireland without you.

google reviews 5 star
google reviews 5 star


I really can't express enough how great these guys are... In particular Verity who actually stayed on to help us with a consignment. Give them a call.....


I have just had need to use a customs broker and was recommended customs link by Eurotunnel. What a recommendation! absolutely excellent in all regards. Having not navigated personally my way through customs clearance before it was brilliant to have a company to look after everything. Seamless, brilliant service, friendly and overall just amazingly helpful. A big shout out to Gareth at CustomsLink - really brilliant!

google reviews 5 star
google reviews 5 star


Our first time importing and exporting which felt really difficult to get all the correct documents together, until we found CustomsLink. Verity dealt with me all the way through. She was professional, extremely helpful and went above and beyond to get our paperwork together at quite short notice. Communication was spot on, explaining all the things we needed to get, so that I actually understood. I will definitely be using this company again! Can't recommend enough, and a huge thank you to Verity for making our trip to Ireland happen.