What do we do?
We offer an exciting opportunity to be part of our success story and a fantastic employee centric business, part of the Stena Line portfolio.
The business has three pillars.
- Customs - CustomsLink was created in response to post Brexit border complexities and takes a fresh approach to an old established business by digitalising the processes.
- Ferries – Established in 2003, Freightlink is one of Europe’s largest, whole of market freight ferry agencies. We have achieved this through a complementary focus of delivering digitalisation and impeccable customer service.
- Freight forwarding – Freightlink Reload provides first class freight forwarding services throughout Europe by integrating with Freightlink’s freight ferry customers we can offer unrivalled access to hauliers throughout Europe.
What are we looking for?
We are seeking a proactive, commercially astute and highly experienced Customs Business Development Manager to accelerate the growth of our customs services portfolio. Working in close partnership with the General Manager of CustomsLink, you will shape, influence and execute our commercial strategy while driving new client acquisition across import/export operations, transit movements and specialist customs procedures.
This role blends high-level strategic planning with hands-on sales execution. It is suited to someone with deep customs expertise, strong industry networks, and a proven track record of generating revenue within the customs, freight forwarding, or international trade sectors.
And what will you be doing?
Main duties and responsibilities will consist of, but not be limited to;
- Sales and Business Development – identify, pursue and convert new business opportunities within customs clearance, targeting freight forwarders, importers and exporters
- Client relationship Management – Act as primary commercial contact for key customs clients, ensuring exceptional customer service experience and retention
- Marketing Intelligence and strategic input – Monitor UK/EU customs legislation, global trade changes and competitor activity to inform commercial strategy
What do you need to succeed?
Proven track record in B2B sales, business development, or commercial management within customs clearance, freight forwarding, supply chain or international trade.
Who we are
We are an exciting blend of people with different experiences, different skills, come from different cultures and have our own input to bring to the table. And although we’re all different, the glue that holds us all together is the simple desire to collectively be the best.
What do you get out of it all?
Our success comes from our people, the ideas they generate and the amazing results they bring. We place a great emphasis on the knowledge share and your development.
We are not Google. We don’t have a slide or games consoles in the office, but we do offer:
- 35 hour week
- Birthday day off – after 1 years full service
- 6 free Stena Line ferry crossings per year – for you and your immediate family
- Enhanced annual leave – starting after 2 years service
- Employee Assistance Programme ‘Help at Hand’ – supporting you and your family with advice, guidance and counselling on a variety of areas
- Westfield Health Cash Plan – Claim back a proportion of your everyday healthcare and medical expenses Life assurance/ Death in Service - £50k cash lump sum to your loved ones
- Life assurance - £50,000 tax free lump sum to your loved ones through our death in service policy
- Retail discount scheme - access to a wide range of discounts on food and shopping
- Hybrid working –after training period, to ensure you can achieve a healthy work life balance
- Cycle scheme – save money on a new bike or accessories and spread the cost
- Tech scheme – up to 12% off tech and appliances at Currys whilst spreading the cost
- Learning and Development – we offer a range of learning opportunities
- Social events – trips to the pub, family activity days, and more.
- Recognition awards – via Employee of the Quarter
Please only apply if you can reliably commute to the office and complete office based training.
Please submit a covering letter / email along with a copy of your CV to careers@customs-link.com.
