About CustomsLink

Yes. As long as you have been invited and signed your LOA to each haulier in the “my haulier” tab, you can have multiple hauliers.

Watch our video to find your way round your CustomsLink dashboard

Watch our video guide

As long as you are the admin on the account, you can add users by going into “my account” on your dashboard.

From there, “user maintenance” and on the next page, scroll down and press “add user”.

Please ensure the email address is the one they intend to use and the customer account (your business) is exactly the same.

After creating this account you can reset the password to give them their own access by following the same steps above, but on the user maintenance screen, scrolling until you see the new user and pressing “reset password”.

On the declaration you wish to copy, press the downward arrow on the right-hand side, which will drop down a new menu. If you click “copy” this will copy all details, except your documents and transport details, onto a new declaration. You can add a nickname or job reference on the next page.

On the declaration you wish to copy, press the downward arrow on the right-hand side, which will drop down a new menu. If you click “flip” this will copy all details, except your documents and CPC codes, onto a new declaration, but the opposite way (i.e. if you flip an export, it will create an import). You can add a nickname or job reference on the next page.