Our Story

It began in the early Spring of 2019, during the Brexit and EU transitionary period. As the new and ever-changing customs requirements started to take effect, we recognised that there was an enormous lack of clarity around making customs declarations.

There was something missing: a RoRo customs specialist who can organise import, export, safety & security and goods movement declarations for hauliers, importers, exporters and more.

Shortly after, CustomsLink was born.

CustomsLink (part of the Stena Line group of companies) is a smart customs clearance broker based in Preston, Lancashire, providing customs services to businesses throughout the UK, Northern Ireland, Republic of Ireland and EU.

Whether you are a sole trader or large enterprise with high volumes, we work around you by offering -

  • a digital self-service platform (DIY-style), or
  • a managed service from our expert team (classic service), or even
  • a hybrid solution (the best of both worlds)

As further border and customs control changes come into play in 2024, CustomsLink continues to develop innovative solutions for our customers, including leading transport, glass manufacturing, car building and household goods producing companies.

We also offer a Haulier Border Toolkit including ENS, Port Passes (GMR, PBN etc) and MUCRs for everything a haulier needs to get through border port customs.

To discover how we can help your business, get in touch with one of our experts today.

CustomsLink: customs made simple.

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Latest Reviews

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Jim

5 Star Review

Thanks for helping this Customs novice. My customs agent (Phoebe) made the process very straighforward and was very efficient.

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Michael

5 Star Review

Trying to navigate the maze of issues and three letter abbreviations was proving difficult, especially with the time pressure building. CustomsLink cut straight through all of it and had me sorted within twenty minutes. Excellent.

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Paul

5 Star Review

Jess at CustomLink was brilliant! Took all the uncertainty out of the process and got us sorted for our first trip to Ireland post Brexit! Thank you.

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Debbie

5 Star Review

We were running tight for time, and I can't thank the team enough for working efficiently and quickly obtaining the documents I needed. They made it easy for me by advising what I needed to do. Thank you for your support.

Latest News

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How to choose the right customs broker - and why it’s so important

 If you are in the market for a customs broker, you will know how difficult it can be to find…

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How to use an EUR1 Movement Certificate

 How can I avoid unnecessary customs duties? An EUR1 is a “movement certificate” allowing…

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Everything hauliers need to know about ICS2

Additional upcoming data requirements will be needed for EU imports to strengthen security at EU…

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Everything you need to know about new import controls coming on the 30th of April 2024

The end of April will bring multiple new customs regulations. From the 30th of April 2024,…

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Lancashire-based Customs Broker CustomsLink Awarded AEO Status

We are pleased to announce that we have been awarded AEO status.Authorised Economic Operator (AEO)…

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UK Government Update - Common user charge: rates and eligibility

The common user charge will be introduced on 30 April 2024 for commercial movements of animal…