Our Story

It began in the early Spring of 2019, during the Brexit and EU transitionary period. As the new and ever-changing customs requirements started to take effect, we recognised that there was an enormous lack of clarity around making customs declarations.

There was something missing: a RoRo customs specialist who can organise import, export, safety & security and goods movement declarations for hauliers, importers, exporters and more.

Shortly after, CustomsLink was born.

CustomsLink (part of the Stena Line group of companies) is a smart customs clearance broker based in Preston, Lancashire, providing customs services to businesses throughout the UK, Northern Ireland, Republic of Ireland and EU.

Whether you are a sole trader or large enterprise with high volumes, we work around you by offering -

  • a digital self-service platform (DIY-style), or
  • a managed service from our expert team (classic service), or even
  • a hybrid solution (the best of both worlds)

As further border and customs control changes come into play in 2024, CustomsLink continues to develop innovative solutions for our customers, including leading transport, glass manufacturing, car building and household goods producing companies.

We also offer a Haulier Border Toolkit including ENS, Port Passes (GMR, PBN etc) and MUCRs for everything a haulier needs to get through border port customs.

To discover how we can help your business, get in touch with one of our experts today.

CustomsLink: customs made simple.

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Latest Reviews

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5 Star Review

We were running tight for time, and I can't thank the team enough for working efficiently and quickly obtaining the documents I needed. They made it easy for me by advising what I needed to do. Thank you for your support.

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5 Star Review

Dealt with Mel, CustomsLink's Customer Service Consultant. Couldn't have had a better or more helpful customer service.

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5 Star Review

Mel has been a treasure. She is very knowledgeable and helpful which is a great combination when you are having a tricky moment exporting goods. Keep up the good work!

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5 Star Review

Most problems and challenges we can overcome. 72 hours of issues. We contacted Customs-Link Michael and within 30 minutes, Our custom clearance documents we're completed. Allowing me to enjoy my weekend, can't do better than that really! Great service.

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