About Us | CustomsLink®

Our Story

It began in the early Spring of 2019, during the Brexit and EU transitionary period. As the new and ever-changing customs requirements started to take effect, we recognised that there was an enormous lack of clarity around making customs declarations.

There was something missing: a RoRo customs specialist who can organise import, export, safety & security and goods movement declarations for hauliers, importers, exporters and more.

Shortly after, CustomsLink was born.

CustomsLink is a smart customs clearance broker based in Preston, Lancashire, providing customs services to businesses throughout the UK, Northern Ireland, Republic of Ireland and EU.

Whether you are a sole trader or large enterprise with high volumes, we work around you by offering -

  • a digital self-service platform (DIY-style), or

  • a managed service from our expert team (table service), or even

  • a hybrid solution (the best of both worlds)

Our customers include leading transport, glass manufacturing, car building and household goods producing companies.

As further border control requirements come into play in 2022, CustomsLink continues to develop innovative solutions for our customers, including leading transport, glass manufacturing, car building and household goods producing companies.

We also offer MUCR services, support with IPAFFS/TRACES pre-notification and a Haulier Border Toolkit including ENS and Port Passes for everything a haulier needs to get through border port customs.

To discover how we can help your business, get in touch with one of our experts today.

CustomsLink: customs made simple.

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Latest Reviews

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5 Star Review

Navigating the importation of Plant and Equipment for the first time from the EU, Customs Link and their Sister company Freight Link handled the freight shipments and all of the customs documentation on our behalf. The service was very professional, efficient and most importantly communication was excellent. We were kept informed of progress every step of the way. Well done keep up the good work!

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5 Star Review

I just wanted to say how wonderful Agata, Gareth and another lady I have spoken to at CustomsLink are. They have all been SOOOO helpful AND friendly, which isn’t always the case these days what with the pressures and struggles that employees are under due to Brexit and Covid. A big thank you to them! I hope you all have a peaceful Christmas.

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5 Star Review

Used CustomsLink for the first time today for a very urgent export. Couldn't have done it without their help and guidance. Thank you Zoe and Chris.

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5 Star Review

Such a fast and professional service. The procedure we faced for the first time was too complicated and difficult for us. We received all the necessary advices and services from Alex. I have no words for the customs-link service. They are the future of UK customs procedures. Thank you once again, you are our further support.

Latest News


CustomsLink CDS Checklist

It’s the beginning of the end. 

Well - the end of CHIEF, that is. 😅

The existing UK customs…


HMRC CDS Migration 'How To' and Town Hall Events

UPDATE 25/07/2022

A HMRC video guide detailing how to prepare to move to CDS has been added to our…


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Transit is a customs procedure that allows goods which are not in free circulation to move within…


Transit Movement Changes from 1st August 2022

From 1st August 2022, you can no longer input a transit Movement Reference Number (MRN) in a Goods…


Changes to EXS Requirements: What You Need to Know

As of the 1st of July 2022, several changes to exit summary declarations (EXS) requirements will…


CDS - Changes to Commodity Codes & Additional Statements Guide

In preparation for the upcoming migration from CHIEF to CDS, CustomsLink will be sending…