About Us | CustomsLink®

Our Story

It began in the early Spring of 2019, during the Brexit and EU transitionary period. As the new and ever-changing customs requirements started to take effect, we recognised that there was an enormous lack of clarity around making customs declarations.

There was something missing: a RoRo customs specialist who can organise import, export, safety & security and goods movement declarations for hauliers, importers, exporters and more.

Shortly after, CustomsLink was born.

CustomsLink (part of the Stena Line group of companies) is a smart customs clearance broker based in Preston, Lancashire, providing customs services to businesses throughout the UK, Northern Ireland, Republic of Ireland and EU.

Whether you are a sole trader or large enterprise with high volumes, we work around you by offering -

  • a digital self-service platform (DIY-style), or

  • a managed service from our expert team (classic service), or even

  • a hybrid solution (the best of both worlds)

As further border and customs control changes come into play in 2024, CustomsLink continues to develop innovative solutions for our customers, including leading transport, glass manufacturing, car building and household goods producing companies.

We also offer a Haulier Border Toolkit including ENS, Port Passes (GMR, PBN etc) and MUCRs for everything a haulier needs to get through border port customs.

To discover how we can help your business, get in touch with one of our experts today.

CustomsLink: customs made simple.

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Latest Reviews

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5 Star Review

Mel was an absolute life saver! Super fast, efficient, friendly service and explained everything clearly to us. All around great experience and will definitely be using their services going forward.

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5 Star Review

Excellent service from Mel again thank you !!! Always very efficient and friendly to deal with.

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5 Star Review

Werner from CustomsLink made our customs process a breeze. Top-notch service and efficiency!

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5 Star Review

We would like to acknowledge our appreciation to Mel and all the staff in the department for their patience and assistance in guiding us through the new regulations for transportation of human remains to Ireland.

Latest News


Get to Know the CustomsLink Team (Part One)

Meet some of the friendly faces who work tirelessly to ensure that all our clients receive the best…


UK Government Update - New Border Target Operating Model Update (August 2023)

The UK Government has today (29 August 2023) published a new Border Target Operating Model (BTOM…


HMRC Update - Phased approach to CDS export migration announced

A new phased approach for businesses moving export declarations to the Customs Declaration Service…


What is a Temporary Admission (TA)?

This is a customs process used to import goods into IE or NI on a temporary basis. 

According to…


HMRC Update - GVMS/CDS Maintenance : Mon 31st July 2023, 11:55pm to 01:05am Tues 1st Aug 2023

We will be making changes to the Customs Declarations Service (CDS) on Monday 31st July 2023. As a…


Increased SPS UK Border Controls from Late 2023 

There will be multiple changes to sanitary and phytosanitary rules from later this year.