The CustomsLink platform is designed to be very simple and follows a step-by-step process. Every screen in the platform has a link to a ‘how-to’ video, meaning that those with even basic computer skills can complete an entry if they have the data to hand.
As a Haulier/Broker, when you invite new importers/exporters to the platform they will receive a ‘Trader Pack’ which explains to them how the system works and what they will need to do.