...

HMRC Update - Electronic Travel Authorisation

Eligible HGV drivers travelling to the UK without a visa need an Electronic Travel Authorisation (…

...

Customs Clearance - What's New in 2026

2025 was an eventful year for changes to customs clearance requirements and regulation, and 2026…

...

HMRC Update : Import Control System 2 (ICS2) – act now to be ready by 31 December 2025

Import Control System 2 (ICS2) is the new IT system for submitting entry summary (ENS) declarations…

...

Douane (French Customs) update - ICS2 Road, Rail Vectors and Unaccompanied Trailers Important Reminder: End of Transition on 31 December 2025

The ICS2 transition period for road and rail vectors and for unaccompanied trailers ends on 31…

...

HMRC Update - CDS System Maintenance, Sat 13 - Sun 14 December 2025

Due to maintenance the Customs Declaration Service (CDS) will be unavailable to all users from…

...

CustomsLink Christmas and New Year Opening Times 2025

Our customer service team will be available in some capacity most days over the Christmas and New…

Latest Reviews

Reviewer avatar icon

Daniel E

5 Star Review

We had Phoebe help us export our internal goods from Manchester to Ireland, and she was exceptional! I work in a fleet department and we don't have any agents here to support us with moving goods over. Without her we wouldn't have been able to make the travel possible. For someone to narrow down such a complicated process and be extremely supportive throughout the booking is spectacular. Phoebe will go very far and you are lucky to have her as an employee!And CustomsLink as a whole do have very supportive agent. If you are someone who has zero prior experience with moving goods, they are amazing and I recommend you go through them!

Reviewer avatar icon

Naomi B

5 Star Review

Called on Sunday afternoon after our current customs team didn't answer and supplied incorrect paperwork. We were refused boarding and these guys ensured we got on board with the correct paperwork.Strongly recommend these guys for your customs documentation needs.

Reviewer avatar icon

Judith K

5 Star Review

The CustomsLink team were amazingly helpful recently on a very fraught and last minute request. Mel and Phoebe mostly dealt with me, and even though I panicked they remained calm and helpful at all times. I would definitely recommend.

Reviewer avatar icon

Craig M

5 Star Review

I called this morning and spoke to Mel. I haven't sent a truck from the UK to France before and was in a dilemma as the documentation I was given did not have a GMR document. Phoebe put all my information together and produced the GMR. Thank you both for making a bad day better. Much appreciated. Thank you for your swift response and hard work. I will be using CustomsLink in the future. 5 🌟 Many thanks again.