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HMRC Update - CDS System Maintenance, Sat 13 - Sun 14 December 2025

Due to maintenance the Customs Declaration Service (CDS) will be unavailable to all users from…

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CustomsLink Christmas and New Year Opening Times 2025

Our customer service team will be available in some capacity most days over the Christmas and New…

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Demystifying ICS2 & ELO webinar - Thursday 20th November, 10.00 – 11.00

North and Western Lancashire Chamber of Commerce presents... Demystifying ICS2 & ELO - what…

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APHA Update - Lumpy Skin Disease: import of milk and dairy products from Spain

Great Britain (England, Scotland and Wales) has suspended the import of the following bovine…

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Important Update: Changes to EU Preference Claims in CustomsLink

In the latest version of CustomsLink, customers will notice changes in how EU Preference claims are…

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Coming soon: French import VAT change for GB & non-EU businesses

Non-EU (including GB) businesses are about to see a significant VAT change for their French imports…

Latest Reviews

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Karen S

5 Star Review

We had a very challenging export and would not have been able to fulfil it without the help and support of CustomsLink - 5* support, thank you.

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Johannes

5 Star Review

Reading about the new EU requirements crossing the border to France I tried to figure out on my own how to secure an ELO barcode with an ATA Carnet. I tried several firms and finally contacted CustomsLink. The website is clear and provided all the necessary solutions. Mel answered all my queries patiently via email and telephone and send me the barcodes of ELO and GMR as quickly as possible. As a sole trader I am very impressed and very grateful for her and the firms help.

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Ian R

5 Star Review

I had such a wonderful experience thanks to Anna’s outstanding customer service. From the moment she assisted me, she was warm, patient, and genuinely caring. She took the time to listen carefully to my concerns, answered every question with kindness, and made sure I felt valued as a customer.What truly stood out was how Anna went above and beyond to help, making the whole process smooth and stress-free. Her positive attitude and professionalism turned what could have been an ordinary interaction into a truly heartwarming experience.It’s rare to come across someone who combines efficiency with such sincere compassion. Anna is a true credit to the team, and her dedication to helping others does not go unnoticed. Thank you, Anna, for making my day brighter!

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John W

5 Star Review

I have been a CustomsLink customer for a few years and I am very impressed with their service. On Saturday I needed some documents urgently and they pulled out all the stops. A special thank you to Etanshu, he was excellent.