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Complete guide to ELO (the new French customs requirement)

From the 28th April 2025, an Enveloppe Logistique Obligatoire (ELO) has been available to use for…

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HMRC Update - ICS List of Stop Words

Please find below an updated list of stop words published by the EU.  As a reminder, a stop…

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Introducing our new Business Development Manager, Ewa

We recently had a new addition to the CustomsLink team. Ewa has years of experience helping…

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APHA Update - Lumpy Skin Disease outbreak in France

Following last week's announcement regarding the outbreak of Lumpy Skin Disease (LSD) in Italy, we…

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APHA Update - Foot and Mouth Disease in Austria and Lumpy Skin Disease in Italy

Foot and Mouth Disease Update - Austria"Following an assessment, the United Kingdom has removed the…

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DEFRA Update - Fruit and veg import checks scrapped ahead of UK-EU deal

In advance of a new SPS agreement with EU, fruit and veg imports will require no fees or border…

Latest Reviews

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Judith K

5 Star Review

The CustomsLink team were amazingly helpful recently on a very fraught and last minute request. Mel and Phoebe mostly dealt with me, and even though I panicked they remained calm and helpful at all times. I would definitely recommend.

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Craig M

5 Star Review

I called this morning and spoke to Mel. I haven't sent a truck from the UK to France before and was in a dilemma as the documentation I was given did not have a GMR document. Phoebe put all my information together and produced the GMR. Thank you both for making a bad day better. Much appreciated. Thank you for your swift response and hard work. I will be using CustomsLink in the future. 5 🌟 Many thanks again.

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T Moore

5 Star Review

Very helpful, many thanks to Phoebe and Katie! We have used customs link for a few years and find friendly, knowledgeable staff to sort out documentation. Great job!

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Michael M

5 Star Review

Our experience with customs link was very much positive. The staff were very kind, considerate, and helpful. They were professional in all their dealings with us. Many thanks.