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HMRC Update - CDS System Maintenance Sat 27th - Sun 28th Sept 2025

Due to scheduled maintenance on the Customs Declaration Service (CDS), the CDS service will be…

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ICS2 (EU ENS) - Everything hauliers need to know

💡 ICS2 is now mandatoryAdditional data requirements are needed for EU or NI (XI) ENS to strengthen…

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An EU or XI EORI number is now mandatory for GB haulier EU imports

ICS2 is mandatory from January 2026. Additional data is required for EU ENS compliance. CustomsLink…

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Complete guide to ELO (the new French customs requirement)

Since the 28th April 2025, an Enveloppe Logistique Obligatoire (ELO) has been available to use for…

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HMRC Update - ICS List of Stop Words

Please find below an updated list of stop words published by the EU.  As a reminder, a stop…

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Introducing our new Business Development Manager, Ewa

We recently had a new addition to the CustomsLink team. Ewa has years of experience helping…

Latest Reviews

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Daniel E

5 Star Review

We had Phoebe help us export our internal goods from Manchester to Ireland, and she was exceptional! I work in a fleet department and we don't have any agents here to support us with moving goods over. Without her we wouldn't have been able to make the travel possible. For someone to narrow down such a complicated process and be extremely supportive throughout the booking is spectacular. Phoebe will go very far and you are lucky to have her as an employee!And CustomsLink as a whole do have very supportive agent. If you are someone who has zero prior experience with moving goods, they are amazing and I recommend you go through them!

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Naomi B

5 Star Review

Called on Sunday afternoon after our current customs team didn't answer and supplied incorrect paperwork. We were refused boarding and these guys ensured we got on board with the correct paperwork.Strongly recommend these guys for your customs documentation needs.

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Judith K

5 Star Review

The CustomsLink team were amazingly helpful recently on a very fraught and last minute request. Mel and Phoebe mostly dealt with me, and even though I panicked they remained calm and helpful at all times. I would definitely recommend.

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Craig M

5 Star Review

I called this morning and spoke to Mel. I haven't sent a truck from the UK to France before and was in a dilemma as the documentation I was given did not have a GMR document. Phoebe put all my information together and produced the GMR. Thank you both for making a bad day better. Much appreciated. Thank you for your swift response and hard work. I will be using CustomsLink in the future. 5 🌟 Many thanks again.