Authorised Economic Operator (AEO)

Authorised Economic Operator (AEO) ✔

Authorised Economic Operator status is an internationally recognised mark of quality that gives firms ‘trusted trader’ status. The certification demonstrates our role within the international supply chain is secure and that our customs controls and procedures are efficient and compliant.

  • Proven good history of compliance with government authorities
  • Proven excellent record keeping
  • Proven financial security

ISO 9001:2015

ISO 9001:2015 ✔

CustomsLink is LRQA ISO 9001:2015 certified. This standard demonstrates our ability to consistently provide products and services that meet customer requirements. It also recognises the excellent management and operation of our customers’ customs clearance documents through the use of our bespoke IT systems.

Document

Customs Comprehensive Guarantee

Customs Comprehensive Guarantee ✔

CustomsLink has a customs comprehensive guarantee (or transit guarantee) which enables us to cover customs duty, excise duty and import VAT.

Authorised Consignor Status

Authorised Consignor Status ✔

As an authorised consignor, CustomsLink can

  • Declare goods without presenting them at the customs office
  • Create transit documentation (TAD) and (where applicable) the list of items, at the consignor's premises
  • Remove goods under customs control directly from their authorised location

BIFA and FIATA Membership

BIFA and FIATA Membership ✔

The British International Freight Association (BIFA) is the prime trade association for UK registered companies engaged in the international movement of freight by all modes of transport, air, road, rail and sea, and/or customs brokerage.

BIFA and FIATA provides the industry with high-level input and consultation to Government at Whitehall, as well as in numerous industry-associated groups at local, regional and international levels.

North & Western Lancashire Chamber of Commerce Membership

North & Western Lancashire Chamber of Commerce Membership ✔

As members of the North & Western Lancashire Chamber of Commerce, CustomsLink issue ATA Carnet, EUR1 and COO documentation to customers.

The North & Western Lancashire Chamber of Commerce is an independent membership organisation. They support, grow and represent over 1,600 businesses in Lancashire and drive the economic wellbeing of the county.

Latest Reviews

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T Moore

5 Star Review

Many thanks today to Prathna and Katie. Excellent help from them. I think Katie got the bulk of the hassle from us as we had little idea what we needed. Thanks for all the patience and effort, we could do with a few staff like that! Great job and much appreciated at short notice. Very professional as usual when we were under pressure.

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Richard G

5 Star Review

Excellent service. Katie was quick and helpful in all aspects of this. So much easier to use CustomsLink when you have no idea what you need to do. Couldn’t have done it with out them.

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Mark V

5 Star Review

My best experience with any company in a long time! Alexandra and Yash went above and beyond to manage our esprit documents. In a tight timeframe they too all the stress away so we could focus on the trade show itself. A true pleasure. Thanks Team!

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Padraig M

5 Star Review

I have dealt with Katie and Mel on a number of occasions this year for our ferry documentation. They both were very helpful and considerate to me, and most of all very professional.

Our Products

Managed Customs Clearance

Managed Customs Clearance

Fully-managed, import/export customs service. Send us your commercial documents and we will take ​care of the rest​.

Managed Customs Clearance
Self Service Customs Clearance

Self Service Customs Clearance

Easily submit your own import/export customs entries step-by-step with our online CustomsLink platform. 7 day support provided.

Self Service Customs Clearance
Haulier Border Toolkit

Haulier Border Toolkit

Every pre-border formality a haulier/carrier needs including GMR, PBN, ELO and ENS (S&S GB and EU ICS2).

Haulier Border Toolkit