Authorised Economic Operator (AEO)

Authorised Economic Operator (AEO) 

Authorised Economic Operator status is an internationally recognised mark of quality that gives firms ‘trusted trader’ status. The certification demonstrates our role within the international supply chain is secure and that our customs controls and procedures are efficient and compliant.

  • Proven good history of compliance with government authorities
  • Proven excellent record keeping
  • Proven financial security

ISO 9001:2015

ISO 9001:2015 

CustomsLink is LRQA ISO 9001:2015 certified. This standard demonstrates our ability to consistently provide products and services that meet customer requirements. It also recognises the excellent management and operation of our customers’ customs clearance documents through the use of our bespoke IT systems.

Document

Customs Comprehensive Guarantee

Customs Comprehensive Guarantee 

CustomsLink has a customs comprehensive guarantee (or transit guarantee) which enables us to cover customs duty, excise duty and import VAT.

Authorised Consignor Status

Authorised Consignor Status 

As an authorised consignor, CustomsLink can

  • Declare goods without presenting them at the customs office
  • Create transit documentation (TAD) and (where applicable) the list of items, at the consignor's premises
  • Remove goods under customs control directly from their authorised location

BIFA and FIATA Membership

BIFA and FIATA Membership 

The British International Freight Association (BIFA) is the prime trade association for UK registered companies engaged in the international movement of freight by all modes of transport, air, road, rail and sea, and/or customs brokerage.

BIFA and FIATA provides the industry with high-level input and consultation to Government at Whitehall, as well as in numerous industry-associated groups at local, regional and international levels.

North & Western Lancashire Chamber of Commerce Membership

North & Western Lancashire Chamber of Commerce Membership 

As members of the North & Western Lancashire Chamber of Commerce, CustomsLink issue ATA Carnet, EUR1 and COO documentation to customers.

The North & Western Lancashire Chamber of Commerce is an independent membership organisation. They support, grow and represent over 1,600 businesses in Lancashire and drive the economic wellbeing of the county.

Latest Reviews

Reviewer avatar icon

Karen S

5 Star Review

We had a very challenging export and would not have been able to fulfil it without the help and support of CustomsLink - 5* support, thank you.

Reviewer avatar icon

Johannes

5 Star Review

Reading about the new EU requirements crossing the border to France I tried to figure out on my own how to secure an ELO barcode with an ATA Carnet. I tried several firms and finally contacted CustomsLink. The website is clear and provided all the necessary solutions. Mel answered all my queries patiently via email and telephone and send me the barcodes of ELO and GMR as quickly as possible. As a sole trader I am very impressed and very grateful for her and the firms help.

Reviewer avatar icon

Ian R

5 Star Review

I had such a wonderful experience thanks to Anna’s outstanding customer service. From the moment she assisted me, she was warm, patient, and genuinely caring. She took the time to listen carefully to my concerns, answered every question with kindness, and made sure I felt valued as a customer.What truly stood out was how Anna went above and beyond to help, making the whole process smooth and stress-free. Her positive attitude and professionalism turned what could have been an ordinary interaction into a truly heartwarming experience.It’s rare to come across someone who combines efficiency with such sincere compassion. Anna is a true credit to the team, and her dedication to helping others does not go unnoticed. Thank you, Anna, for making my day brighter!

Reviewer avatar icon

John W

5 Star Review

I have been a CustomsLink customer for a few years and I am very impressed with their service. On Saturday I needed some documents urgently and they pulled out all the stops. A special thank you to Etanshu, he was excellent.

Our Products

Managed Customs Clearance

Managed Customs Clearance

Fully-managed, import/export customs service. Send us your commercial documents and we will take ​care of the rest​.

Managed Customs Clearance
Self Service Customs Clearance

Self Service Customs Clearance

Easily submit your own import/export customs entries step-by-step with our online CustomsLink platform. 7 day support provided.

Self Service Customs Clearance
Haulier Border Toolkit

Haulier Border Toolkit

Every pre-border formality a haulier/carrier needs including GMR, PBN, ELO and ENS (S&S GB and EU ICS2).

Haulier Border Toolkit