Authorised Economic Operator (AEO)

Authorised Economic Operator (AEO) 

Authorised Economic Operator status is an internationally recognised mark of quality that gives firms ‘trusted trader’ status. The certification demonstrates our role within the international supply chain is secure and that our customs controls and procedures are efficient and compliant.

  • Proven good history of compliance with government authorities
  • Proven excellent record keeping
  • Proven financial security

ISO 9001:2015

ISO 9001:2015 

CustomsLink is LRQA ISO 9001:2015 certified. This standard demonstrates our ability to consistently provide products and services that meet customer requirements. It also recognises the excellent management and operation of our customers’ customs clearance documents through the use of our bespoke IT systems.

Document

Customs Comprehensive Guarantee

Customs Comprehensive Guarantee 

CustomsLink has a customs comprehensive guarantee (or transit guarantee) which enables us to cover customs duty, excise duty and import VAT.

Authorised Consignor Status

Authorised Consignor Status 

As an authorised consignor, CustomsLink can

  • Declare goods without presenting them at the customs office
  • Create transit documentation (TAD) and (where applicable) the list of items, at the consignor's premises
  • Remove goods under customs control directly from their authorised location

BIFA and FIATA Membership

BIFA and FIATA Membership 

The British International Freight Association (BIFA) is the prime trade association for UK registered companies engaged in the international movement of freight by all modes of transport, air, road, rail and sea, and/or customs brokerage.

BIFA and FIATA provides the industry with high-level input and consultation to Government at Whitehall, as well as in numerous industry-associated groups at local, regional and international levels.

North & Western Lancashire Chamber of Commerce Membership

North & Western Lancashire Chamber of Commerce Membership 

As members of the North & Western Lancashire Chamber of Commerce, CustomsLink issue ATA Carnet, EUR1 and COO documentation to customers.

The North & Western Lancashire Chamber of Commerce is an independent membership organisation. They support, grow and represent over 1,600 businesses in Lancashire and drive the economic wellbeing of the county.

Latest Reviews

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Daniel E

5 Star Review

We had Phoebe help us export our internal goods from Manchester to Ireland, and she was exceptional! I work in a fleet department and we don't have any agents here to support us with moving goods over. Without her we wouldn't have been able to make the travel possible. For someone to narrow down such a complicated process and be extremely supportive throughout the booking is spectacular. Phoebe will go very far and you are lucky to have her as an employee!And CustomsLink as a whole do have very supportive agent. If you are someone who has zero prior experience with moving goods, they are amazing and I recommend you go through them!

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Naomi B

5 Star Review

Called on Sunday afternoon after our current customs team didn't answer and supplied incorrect paperwork. We were refused boarding and these guys ensured we got on board with the correct paperwork.Strongly recommend these guys for your customs documentation needs.

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Judith K

5 Star Review

The CustomsLink team were amazingly helpful recently on a very fraught and last minute request. Mel and Phoebe mostly dealt with me, and even though I panicked they remained calm and helpful at all times. I would definitely recommend.

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Craig M

5 Star Review

I called this morning and spoke to Mel. I haven't sent a truck from the UK to France before and was in a dilemma as the documentation I was given did not have a GMR document. Phoebe put all my information together and produced the GMR. Thank you both for making a bad day better. Much appreciated. Thank you for your swift response and hard work. I will be using CustomsLink in the future. 5 🌟 Many thanks again.

Our Products

Managed Customs Clearance

Managed Customs Clearance

Fully-managed, import/export customs service. Send us your commercial documents and we will take ​care of the rest​.

Managed Customs Clearance
Self Service Customs Clearance

Self Service Customs Clearance

Easily submit your own import/export customs entries step-by-step with our online CustomsLink platform. 7 day support provided.

Self Service Customs Clearance
Haulier Border Toolkit

Haulier Border Toolkit

Every pre-customs clearance formality a haulier needs including GMR, PBN, ENS (S&S GB and EU), ELO, MUCR and more.

Haulier Border Toolkit