Authorised Economic Operator (AEO)

Authorised Economic Operator (AEO) 

Authorised Economic Operator status is an internationally recognised mark of quality that gives firms ‘trusted trader’ status. The certification demonstrates our role within the international supply chain is secure and that our customs controls and procedures are efficient and compliant.

  • Proven good history of compliance with government authorities
  • Proven excellent record keeping
  • Proven financial security

ISO 9001:2015

ISO 9001:2015 

CustomsLink is LRQA ISO 9001:2015 certified. This standard demonstrates our ability to consistently provide products and services that meet customer requirements. It also recognises the excellent management and operation of our customers’ customs clearance documents through the use of our bespoke IT systems.

Document

Customs Comprehensive Guarantee

Customs Comprehensive Guarantee 

CustomsLink has a customs comprehensive guarantee (or transit guarantee) which enables us to cover customs duty, excise duty and import VAT.

Authorised Consignor Status

Authorised Consignor Status 

As an authorised consignor, CustomsLink can

  • Declare goods without presenting them at the customs office
  • Create transit documentation (TAD) and (where applicable) the list of items, at the consignor's premises
  • Remove goods under customs control directly from their authorised location

BIFA and FIATA Membership

BIFA and FIATA Membership 

The British International Freight Association (BIFA) is the prime trade association for UK registered companies engaged in the international movement of freight by all modes of transport, air, road, rail and sea, and/or customs brokerage.

BIFA and FIATA provides the industry with high-level input and consultation to Government at Whitehall, as well as in numerous industry-associated groups at local, regional and international levels.

North & Western Lancashire Chamber of Commerce Membership

North & Western Lancashire Chamber of Commerce Membership 

As members of the North & Western Lancashire Chamber of Commerce, CustomsLink issue ATA Carnet, EUR1 and COO documentation to customers.

The North & Western Lancashire Chamber of Commerce is an independent membership organisation. They support, grow and represent over 1,600 businesses in Lancashire and drive the economic wellbeing of the county.

Latest Reviews

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Gareth W

5 Star Review

CustomLink, great team. Worked hard to get our delivery docs for a urgent delivery to Sweden.

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Katrina C

5 Star Review

Really helpful, very quick and efficient. Leaves you feeling confident that everything is in order. I didn't catch the name of the young lady, but she was very helpful.

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Dejan

5 Star Review

Excellent service - they handle whatever you need. A special thanks to Mel for the help. We will definitely choose them again for future transport needs.

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David G

5 Star Review

After several days' lack of sleep, worrying about customs paperwork for a Calais - Folkestone Channel Tunnel Freight trip, Mel just sorted it. She was so reassuring and I can now enjoy the weekend. Thank you, Mel. You are a star!

Our Products

Managed Customs Clearance

Managed Customs Clearance

Fully-managed, import/export customs service. Send us your commercial documents and we will take ​care of the rest​.

Managed Customs Clearance
Self Service Customs Clearance

Self Service Customs Clearance

Easily submit your own import/export customs entries step-by-step with our online CustomsLink platform. 7 day support provided.

Self Service Customs Clearance
Haulier Border Toolkit

Haulier Border Toolkit

Every pre-border formality a haulier/carrier needs including GMR, PBN, ELO and ENS (S&S GB and EU ICS2).

Haulier Border Toolkit