CustomsLink can act as a direct representative. The party being represented is known as the declarant and is obliged to meet all the obligations arising from the declaration. The declarant will be responsible for maintaining the records and providing an audit trail. The represented party must give clear and accurate instructions for the customs representative.

In Indirect Representation, in this case the customs representative, acts on behalf of another person but in their own name. It is incumbent on the customs representative to maintain a full audit trail with regard to the customs declaration. The indirect representative shall be jointly and severally liable for all customs liabilities arising from the customs related transactions. 

A signed Letter Of Authority (LOA) is needed before you can continue with direct or indirect representation. 

Aktuelle Kundenmeinungen

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Judith K

5 Star Review

The CustomsLink team were amazingly helpful recently on a very fraught and last minute request. Mel and Phoebe mostly dealt with me, and even though I panicked they remained calm and helpful at all times. I would definitely recommend.

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Craig M

5 Star Review

I called this morning and spoke to Mel. I haven't sent a truck from the UK to France before and was in a dilemma as the documentation I was given did not have a GMR document. Phoebe put all my information together and produced the GMR. Thank you both for making a bad day better. Much appreciated. Thank you for your swift response and hard work. I will be using CustomsLink in the future. 5 🌟 Many thanks again.

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T Moore

5 Star Review

Very helpful, many thanks to Phoebe and Katie! We have used customs link for a few years and find friendly, knowledgeable staff to sort out documentation. Great job!

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Michael M

5 Star Review

Our experience with customs link was very much positive. The staff were very kind, considerate, and helpful. They were professional in all their dealings with us. Many thanks.