CustomsLink can act as a direct representative. The party being represented is known as the declarant and is obliged to meet all the obligations arising from the declaration. The declarant will be responsible for maintaining the records and providing an audit trail. The represented party must give clear and accurate instructions for the customs representative.

In Indirect Representation, in this case the customs representative, acts on behalf of another person but in their own name. It is incumbent on the customs representative to maintain a full audit trail with regard to the customs declaration. The indirect representative shall be jointly and severally liable for all customs liabilities arising from the customs related transactions. 

A signed Letter Of Authority (LOA) is needed before you can continue with direct or indirect representation. 

Latest News

...

HMRC Update - Including a Trailer Reference number (TRN) in GVMS

From 26 March 2026, the inclusion of a Trailer Reference Number (TRN) on a GMR will be mandatory if…

...

HMRC Update - CDS scheduled maintenance : Sat 28th March, 20.00 until Sun 29th Mar 2026, 05.45

Due to scheduled maintenance the Customs Declaration Service (CDS) will be unavailable to all users…

...

Compliant import & export documentation for industrial cleaning products

UK-based manufacturing company, Quill International Group, needed a simple and reliable way to…

...

HMRC Update - GVMS System Maintenance : Tues 10th March 10.00-11.00pm

GVMS system maintenance between 10:00pm and 11:00pm on Tuesday 10th March 2026.During this period…

...

HMRC Update - Instructions for moving goods using the Goods Vehicle Movement Service (GVMS)

HMRC is reminding hauliers and drivers to check and follow inspection instructions when moving…

...

HMRC Update - Electronic Travel Authorisation

Eligible HGV drivers travelling to the UK without a visa need an Electronic Travel Authorisation (…