To ensure flexibility when moving goods out of Great Britain via the Port of Dover or Eurotunnel there is a dual Freight Location Code (FLC) that should be used. This will help to avoid errors within the Goods Movement Reference (GMR).

For example: If the export declaration is created using Dover’s FLC but the driver then travels through Eurotunnel using a GMR with the Eurotunnel FLC, it will contain errors.

If the driver checks-in without correcting the errors, the GMR will be invalid, and the driver will be turned away until these errors are corrected.

Hauliers, drivers, or logistics companies must -

  • ensure your supply chain and, in particular, the trader, intermediary or declarant, know which border location you will be leaving from
  • make sure you check that they have used the dual FLC if you’re exiting via Dover or Eurotunnel.
  • make sure you have a process in place to contact the declarant, in case of an error within the GMR so they can correct the declaration.

Traders, exporters, intermediaries, or customs agents must -

  • ensure you know which border location your haulier, driver or logistics company will be using to exit Great Britain with your goods
  • use the dual FLC if your goods are leaving via Dover or Eurotunnel.

If there’s a chance the driver may change their routing after the declarations have been created, we suggest using the dual FLC for Dover/Eurotunnel to avoid any potential errors or delays.

Aktuelle Kundenmeinungen

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Judith K

5 Star Review

The CustomsLink team were amazingly helpful recently on a very fraught and last minute request. Mel and Phoebe mostly dealt with me, and even though I panicked they remained calm and helpful at all times. I would definitely recommend.

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Craig M

5 Star Review

I called this morning and spoke to Mel. I haven't sent a truck from the UK to France before and was in a dilemma as the documentation I was given did not have a GMR document. Phoebe put all my information together and produced the GMR. Thank you both for making a bad day better. Much appreciated. Thank you for your swift response and hard work. I will be using CustomsLink in the future. 5 🌟 Many thanks again.

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T Moore

5 Star Review

Very helpful, many thanks to Phoebe and Katie! We have used customs link for a few years and find friendly, knowledgeable staff to sort out documentation. Great job!

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Michael M

5 Star Review

Our experience with customs link was very much positive. The staff were very kind, considerate, and helpful. They were professional in all their dealings with us. Many thanks.