To ensure flexibility when moving goods out of Great Britain via the Port of Dover or Eurotunnel there is a dual Freight Location Code (FLC) that should be used. This will help to avoid errors within the Goods Movement Reference (GMR).

For example: If the export declaration is created using Dover’s FLC but the driver then travels through Eurotunnel using a GMR with the Eurotunnel FLC, it will contain errors.

If the driver checks-in without correcting the errors, the GMR will be invalid, and the driver will be turned away until these errors are corrected.

Hauliers, drivers, or logistics companies must -

  • ensure your supply chain and, in particular, the trader, intermediary or declarant, know which border location you will be leaving from
  • make sure you check that they have used the dual FLC if you’re exiting via Dover or Eurotunnel.
  • make sure you have a process in place to contact the declarant, in case of an error within the GMR so they can correct the declaration.

Traders, exporters, intermediaries, or customs agents must -

  • ensure you know which border location your haulier, driver or logistics company will be using to exit Great Britain with your goods
  • use the dual FLC if your goods are leaving via Dover or Eurotunnel.

If there’s a chance the driver may change their routing after the declarations have been created, we suggest using the dual FLC for Dover/Eurotunnel to avoid any potential errors or delays.

Aktuelle Kundenmeinungen

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Craig M

5 Star Review

I called this morning and spoke to Mel. I haven't sent a truck from the UK to France before and was in a dilemma as the documentation I was given did not have a GMR document. Phoebe put all my information together and produced the GMR. Thank you both for making a bad day better. Much appreciated. Thank you for your swift response and hard work. I will be using CustomsLink in the future. 5 🌟 Many thanks again.

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T Moore

5 Star Review

Very helpful, many thanks to Phoebe and Katie! We have used customs link for a few years and find friendly, knowledgeable staff to sort out documentation. Great job!

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Michael M

5 Star Review

Our experience with customs link was very much positive. The staff were very kind, considerate, and helpful. They were professional in all their dealings with us. Many thanks.

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Nick D

5 Star Review

Last week had some difficulties to overcome with a shipment to Belgium especially regarding the POA form. CustomsLink as usual pulled out all the stops for us and Michael saw us through from the start and took us over the line to the end. Big thanks to them and money well spent as far as we are concerned. Couldn't have done without CustomsLink since Brexit!!