To ensure flexibility when moving goods out of Great Britain via the Port of Dover or Eurotunnel there is a dual Freight Location Code (FLC) that should be used. This will help to avoid errors within the Goods Movement Reference (GMR).

For example: If the export declaration is created using Dover’s FLC but the driver then travels through Eurotunnel using a GMR with the Eurotunnel FLC, it will contain errors.

If the driver checks-in without correcting the errors, the GMR will be invalid, and the driver will be turned away until these errors are corrected.

Hauliers, drivers, or logistics companies must -

  • ensure your supply chain and, in particular, the trader, intermediary or declarant, know which border location you will be leaving from
  • make sure you check that they have used the dual FLC if you’re exiting via Dover or Eurotunnel.
  • make sure you have a process in place to contact the declarant, in case of an error within the GMR so they can correct the declaration.

Traders, exporters, intermediaries, or customs agents must -

  • ensure you know which border location your haulier, driver or logistics company will be using to exit Great Britain with your goods
  • use the dual FLC if your goods are leaving via Dover or Eurotunnel.

If there’s a chance the driver may change their routing after the declarations have been created, we suggest using the dual FLC for Dover/Eurotunnel to avoid any potential errors or delays.

Aktuelle Kundenmeinungen

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Daniel E

5 Star Review

We had Phoebe help us export our internal goods from Manchester to Ireland, and she was exceptional! I work in a fleet department and we don't have any agents here to support us with moving goods over. Without her we wouldn't have been able to make the travel possible. For someone to narrow down such a complicated process and be extremely supportive throughout the booking is spectacular. Phoebe will go very far and you are lucky to have her as an employee!And CustomsLink as a whole do have very supportive agent. If you are someone who has zero prior experience with moving goods, they are amazing and I recommend you go through them!

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Naomi B

5 Star Review

Called on Sunday afternoon after our current customs team didn't answer and supplied incorrect paperwork. We were refused boarding and these guys ensured we got on board with the correct paperwork.Strongly recommend these guys for your customs documentation needs.

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Judith K

5 Star Review

The CustomsLink team were amazingly helpful recently on a very fraught and last minute request. Mel and Phoebe mostly dealt with me, and even though I panicked they remained calm and helpful at all times. I would definitely recommend.

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Craig M

5 Star Review

I called this morning and spoke to Mel. I haven't sent a truck from the UK to France before and was in a dilemma as the documentation I was given did not have a GMR document. Phoebe put all my information together and produced the GMR. Thank you both for making a bad day better. Much appreciated. Thank you for your swift response and hard work. I will be using CustomsLink in the future. 5 🌟 Many thanks again.