We support funeral directors across Great Britain, Republic of Ireland and mainland Europe with their customs clearance requirements when repatriating the deceased.

At CustomsLink, we provide a service you can count on, so the families counting on you can have a stress-free service for their loved ones. 

"We would like to acknowledge our appreciation to Mel and all the staff in the department for their patience and assistance in guiding us through the new regulations for transportation of human remains to Ireland." Paul M

What customs documents do you need?

This will depend on which country you are transporting to and from. In general, the following documents will be required:

  • C21 document
  • GMR, PBN, ELO or Portbase port pass

We can help you through this process. When you get in touch with us, our expert team will clarify your next steps and help to make the process as smooth as possible.

Not sure what you need? Get in touch

What other documents are required?

  • Passport or birth certificate of the deceased
  • Free from infection certificate (where applicable)
  • Embalming certificate
  • Death certificate
  • Coroners’ Out of England certificate
  • Transportation details

How can we help?

Our repatriation customs clearance team is led by Melanie who has a wealth of experience in supporting customers with these customs documents. 

"We understand that transporting human remains can be a delicate and sensitive challenge. That’s why we offer customs support 7 days a week to help make the process as smooth as possible." Mel, Specialist Custom Clearance Expert

mel headshot

Do you need expert support with your body repatriation customs clearance?

Contact Melanie to discuss your requirements

Aktuelle Kundenmeinungen

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Frank C

5 Star Review

Phoebe was brilliant, very helpful. Everything was sorted without fuss. Many thanks.

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Kevin P

5 Star Review

I would just like to say a big thank you to Michael who has guided me through this customs process. With out his help and patience, think it could have been a different story. I just felt that service like this needs to be recognised. So thank you so much.

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Fleur

5 Star Review

Really helpful and knowledgeable agent I spoke to Anna. I am new to all customs paperwork and how daunting it is. She explained everything so well.

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Ian K

5 Star Review

Anna’s customer service was outstanding. She was friendly, attentive, and quick to resolve my issue. Her professionalism and clear communication made the entire experience smooth and stress-free. Truly excellent support.