The nickname field is used for your reference so you can easily locate your declaration in your Account Dashboard.
This field is mandatory and therefore must be completed before you can proceed. Once the nickname has been entered it cannot be amended.
The nickname is different from the Unique Reference Number as this is only used internally and is never passed on to HMRC.
You can use your own internal reference here, or create a memorable naming structure just for your CustomsLink entries.
Customs documents are very challenging for someone like me who is not in the import/export business. However, Mel has been so unbelievably helpful over the years. No matter how tricky or last-minute my situation is, Mel always delivers a solution. The service I have received has been second to none. I would highly recommend.
Phoebe was brilliant, very helpful. Everything was sorted without fuss. Many thanks.
I would just like to say a big thank you to Michael who has guided me through this customs process. With out his help and patience, think it could have been a different story. I just felt that service like this needs to be recognised. So thank you so much.
Really helpful and knowledgeable agent I spoke to Anna. I am new to all customs paperwork and how daunting it is. She explained everything so well.
