Repayment

The refund, in whole or in part, of duties and taxes paid on goods.

Read more Restriction of Goods

Goods not allowed to be imported or exported - without permits or licences etc.

Read more REX : The Registered Exporter system

EU database where exporters, who issue statements and declarations of origin, must register.

Read more RORO : Roll-On, Roll-Off

A method of ocean cargo service using a vessel with ramps which allows wheeled vehicles to be loaded and discharged without cranes.

Read more RPA : Rural Payments Agency

The UK body responsible for administering export and refunds.

Read more RRS01

If your goods are travelling through a GVMS port, make sure to input the code 'RRS01' into box 44 on your customs declaration.

Read more Rules of Origin

Specific provisions, developed from principles  ("origin criteria"), applied by a country to determine the origin of goods.

Read more SAD : Single Administrative Document

A single administrative document that works as a customs declaration. Information requirements, facilitate trade and the computerised communication of customs data within the EU.

Read more

Latest News

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HMRC Update - Electronic Travel Authorisation

Eligible HGV drivers travelling to the UK without a visa need an Electronic Travel Authorisation (…

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Customs Clearance - What's New in 2026

2025 was an eventful year for changes to customs clearance requirements and regulation, and 2026…

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HMRC Update : Import Control System 2 (ICS2) – act now to be ready by 31 December 2025

Import Control System 2 (ICS2) is the new IT system for submitting entry summary (ENS) declarations…

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Douane (French Customs) update - ICS2 Road, Rail Vectors and Unaccompanied Trailers Important Reminder: End of Transition on 31 December 2025

The ICS2 transition period for road and rail vectors and for unaccompanied trailers ends on 31…

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HMRC Update - CDS System Maintenance, Sat 13 - Sun 14 December 2025

Due to maintenance the Customs Declaration Service (CDS) will be unavailable to all users from…

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CustomsLink Christmas and New Year Opening Times 2025

Our customer service team will be available in some capacity most days over the Christmas and New…