Pre-lodgement works by ensuring that the export and import paperwork are BOTH completed before the vehicle checks in at the port of departure (unless it is a transit movement).
Read more I ship groupage, how does CustomsLink handle this?CustomsLink is the best solution for groupage operators.
Read more Can I be a trader for multiple hauliers on one account?Yes. As long as you have been invited and signed your LOA to each haulier in the “my haulier” tab, you can have multiple hauliers.
Read more Do I need to have a Port Pass (GMR, PBN, Logistic Envelope, Portbase)?Different countries have different port pass systems.
Read our Port Passes for GB ⇄ EU Imports & Exports guide for more information.
Read more Does your system cover movements to / from Northern Ireland?Yes, we can handle Northern Ireland movements in line with all other countries.
Read more Enveloppe Logistique Obligatoire (ELO)The logistics envelope, which is currently optional for the pairing and transmission of export EU references (and import EU), will become compulsory with ELO - Enveloppe Logistique Obligatoire.
Read more How do I organise customs clearance for human remains?We support funeral directors across Great Britain and the Republic of Ireland with their customs clearance requirements when repatriating the deceased.
Read more I am an import or export trader with lots of hauliers, how does CustomsLink work for me?When you choose CustomsLink you can onboard a list of hauliers who work for you. By doing this, once you have them set up, you can send them invites to contribute their transport information and you can send them documents electronically.
