Do I need to have a Port Pass (GMR, PBN, Logistic Envelope, Portbase)?

Different countries have different port pass systems. 

Read our Port Passes for GB ⇄ EU Imports & Exports guide for more information.

Read more Does your system cover movements to / from Northern Ireland?

Yes, we can handle Northern Ireland movements in line with all other countries.

Read more Enveloppe Logistique Obligatoire (ELO)

The logistics envelope, which is currently optional for the pairing and transmission of export EU references (and import EU), will become compulsory with ELO - Enveloppe Logistique Obligatoire.

Read more How do I organise customs clearance for human remains?

We support funeral directors across Great Britain and the Republic of Ireland with their customs clearance requirements when repatriating the deceased.

Read more I am an import or export trader with lots of hauliers, how does CustomsLink work for me?

When you choose CustomsLink you can onboard a list of hauliers who work for you. By doing this, once you have them set up, you can send them invites to contribute their transport information and you can send them documents electronically.
 

Read more I am moving cars, motorcycles, boats or similar, can you help?

Certainly, we can assist with moving cars, motorcycles, boats, or similar vehicles. To ensure we provide the best service, we would need some additional information

Read more I am moving household goods, furniture, or personal belongings can you help?

Yes, we can help. Contact our team for more details.

Read more I have a van / I am a courier, are my customs requirements the same?

Yes, there is no difference in what is required and you or your customer will still need to complete export and import declarations. 

Read more

Latest News

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HMRC Update : Import Control System 2 (ICS2) – act now to be ready by 31 December 2025

Import Control System 2 (ICS2) is the new IT system for submitting entry summary (ENS) declarations…

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Douane (French Customs) update - ICS2 Road, Rail Vectors and Unaccompanied Trailers Important Reminder: End of Transition on 31 December 2025

The ICS2 transition period for road and rail vectors and for unaccompanied trailers ends on 31…

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HMRC Update - CDS System Maintenance, Sat 13 - Sun 14 December 2025

Due to maintenance the Customs Declaration Service (CDS) will be unavailable to all users from…

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CustomsLink Christmas and New Year Opening Times 2025

Our customer service team will be available in some capacity most days over the Christmas and New…

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Demystifying ICS2 & ELO webinar - Thursday 20th November, 10.00 – 11.00

North and Western Lancashire Chamber of Commerce presents... Demystifying ICS2 & ELO - what…

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APHA Update - Lumpy Skin Disease: import of milk and dairy products from Spain

Great Britain (England, Scotland and Wales) has suspended the import of the following bovine…