I sell my goods Delivery Duty Paid, can I still do this?
Unfortunately, in many cases this can be difficult. In order to sell your goods Delivery Duty Paid (DDP) you need to have a base both in the UK and the EU, then first export to your entity in the other customs territory before arranging final delivery.
Speak to the CustomsLink team to make sure your paperwork is all in order to do this.
If I already have my UK Customs Clearance, am I ok to ship to/from Europe?
No, you will also need to make sure that the EU customs clearance is arranged, as you require an export and an import for each movement.
If your buyer/supplier in the EU is arranging this, all you need to do is input the EU MRN (Movement Reference Number) into CustomsLink alongside your UK customs entry and the Haulier will be able to complete the movement.
Can CustomsLink do EU Customs Clearance as well?
CustomsLink can arrange customs clearance for you in a number of EU countries through our partner network.
Please contact us for the current list.
How does pre– lodgement work?
Pre-lodgement works by ensuring that the export and import paperwork are BOTH completed before the vehicle checks in at the port of departure (unless it is a transit movement).
This is very different from the temporary storage model where containers can be shipped and even landed before they are customs cleared. The reason RoRo ports have opted for pre-lodgement is because of the volumes of traffic they ship, the lack of space in ferry terminals, and the need to turn vessels around quickly.
CustomsLink can assist you with meeting pre-lodgement requirements.
I ship groupage, how does CustomsLink handle this?
CustomsLink is the best solution for groupage operators. Our Haulier Border Toolkit automatically groups all the consignments which you are shipping in the same vehicle, so that you can easily request your port pass and the haulier can make his journey with no disruption.
Can I be a trader for multiple hauliers on one account?
Yes. As long as you have been invited and signed your LOA to each haulier in the “my haulier” tab, you can have multiple hauliers.
Do I need to have a Port Pass (GMR, PBN, Logistic Envelope, Portbase)?
Different countries have different port pass systems.
Read our Port Passes for GB ⇄ EU Imports & Exports guide for more information.
Does your system cover movements to / from Northern Ireland?
Yes, we can handle Northern Ireland movements in line with all other countries.
