Frequently Asked Questions | CustomsLink®

The software uses CustomsLink’s port badges, so there is no need for you to get your own.

Yes, we link directly to CSPs and Chief. 

Yes, we can handle Northern Ireland movements in line with all other countries.

We support funeral directors across Great Britain and the Republic of Ireland with their customs clearance requirements when repatriating the deceased.

At CustomsLink, we provide a service you can count on, so the families counting on you can have a stress-free service for their loved ones.

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Safety & Security Declarations may take up to one hour to process.

For import and export declarations it depends on how many lines you are entering. One line should only take a few minutes. Multiple lines will take longer. Contact our team for more information.

When you choose CustomsLink you can onboard a list of Hauliers who work for you. By doing this, once you have them set up, you can send them invites to contribute their transport information and you can send them documents electronically.
 

Unfortunately, we are not currently able to help you with this, but we are working hard on developing a solution.

Yes, there is no difference in what is required and you or your customer will still need to complete export and import declarations. 

Need more help?

Book a free session

If you are looking at doing 10+ customs declarations each month, one of our team members can recommend a CustomsLink solution just for you.

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Pricing

Pricing plans to suit your needs. You can switch between Managed Customs and Digital Customs packages at any time.

Pricing
Contact Us

Contact us about your journey, your goods and what services you require and we will help.

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Latest News

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HMRC Update : Planned downtime GVMS/CHIEF - Sat 17 Feb 2024 6pm to 7:30pm


Scheduled maintenance for the Customs Handling of Import and Export Freight system will take place…

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DEFRA Update - Compliance and Enforcement Approach January 31 to April 30 2024


The Border Target Operating Model – Compliance and Enforcement Approach January 31 to April 30…

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HMRC Update - declare imported goods correctly


We’ve improved how we match data that importers send us through the Customs Declaration System (…

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UK Gov Releases Border Target Operating Model Information Leaflets 

According to the UK Gov, "The Border Target Operating Model sets out a new approach to sanitary and…

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HMRC Update - CDS for Exports


Dear customer,

As a business that completes export declarations, we are writing to you with an …

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Get ready for these S&S GB changes in 2024 and 2025

These are some of the upcoming changes as outlined by HMRC.

From the end of 2023

S&S…