I am unable to fill in the details myself, can CustomsLink do this for me?
Yes, CustomsLink can fill in the entry for you using our Classic service. Speak to our team about your requirements.
Your Haulier may also be able to fill in the details for you on the system however, you must provide these details to them.
Our system has been designed to be simple to fill in, for people in all parts of the supply chain. Check out some of our other Support Centre content to get help if you need it.
Does CustomsLink act as my representative?
CustomsLink can act as a direct representative. The party being represented is known as the declarant and is obliged to meet all the obligations arising from the declaration. The declarant will be responsible for maintaining the records and providing an audit trail. The represented party must give clear and accurate instructions for the customs representative.
In Indirect Representation, in this case the customs representative, acts on behalf of another person but in their own name. It is incumbent on the customs representative to maintain a full audit trail with regard to the customs declaration. The indirect representative shall be jointly and severally liable for all customs liabilities arising from the customs related transactions.
A signed Letter Of Authority (LOA) is needed before you can continue with direct or indirect representation.
