Support Centre

I have been invited to be a contributor from my haulier, why can I not see anything on the dashboard?

You will only be able to see the declarations you are invited to by your haulier. If you have been invited to a job and still cannot see it, please contact us. 

Read more Navigating Your Account Dashboard

Your Account Dashboard is home to all your entries, users and partners, providing an overview of everything you're working on with CustomsLink.

Read more Where can I find my invoices?

These can be located in the dashboard under my account, view invoices.

Read more What is the Nickname used for?

The nickname field is used for your reference so you can easily locate your declaration in your Account Dashboard.

This field is mandatory and therefore must be completed before you can proceed. Once the nickname has been entered it cannot be amended. 

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